WhatsApp messaging
Booking confirmations, reminders and waiver requests are included at no extra cost on Forge and Blaze once WhatsApp launches. Marketing campaigns and broadcasts use a monthly credit allowance: 100 credits on Forge, 500 on Blaze. Top up from your dashboard. Transactional messages never use credits.
Additional locations
Each plan includes one business location. Extra locations cost £5/month each up to 5 total. Added pro-rata mid-billing period. Removed at end of current billing period — no partial refunds. Six or more locations requires an enterprise arrangement.
Ember booking limit
Ember includes up to 50 confirmed bookings per calendar month. Upgrade to Forge any time — your data, settings and booking page carry over automatically.
Payments and commission
ForgeFox charges a flat monthly subscription only. We never take commission. Operators connect their own Stripe or Square — money goes directly to you. Standard payment processing fees apply (typically 1.5–2.5%) — charged by your payment provider, not ForgeFox.
Free trial
All plans include a 14-day free trial. No charge until trial ends. Cancel before day 14 — no charge. Early access founding members receive their first month free in addition to the 14-day trial.
Cancellation and data
Cancel any time. Takes effect end of current billing period. Your customer data is exportable as CSV any time. On cancellation we send you an automatic full data export. Data deleted within 90 days of closure.
Salon Hub
Requires Blaze master account. Each practitioner sub-account £9/month. Practitioner client data is isolated — salon master sees room occupancy and rental invoices only. Each practitioner is data controller for their own clients under UK GDPR.
Founding member pricing
Founding members who join during early access have their plan price locked for 24 months from their start date. After 24 months standard pricing applies with 30 days notice. New features added during this period are included at no extra charge.